Frequently Asked Questions

Why is the membership monthly?

The unique feature of the E3 membership is that it never ends.  Just like current affairs never ends E3 keeps you up to date monthly.  We share new training, new laws, the  latest equipment, updates and more.  Much of the activity and live events happen monthly.  You will always have new and fresh content and activities for you to take advantage of. Also, unlike programs that make you pay for the year and lock you in, E3 is a no obligation program and you can cancel at any time with no future obligations.

Can’t I just get this information on Youtube?

Absolutely not… for many reasons.  One, E3 OffRoad Association is made up of the industry’s best trainers, writers, and researchers whose total content is not available online.  In some cases, you may have to pay them thousands to train with them, but you get the content in the membership.  Two, our content is created with top PhD eLearning staff and the courses are created with many lessons inside one course and many supporting documents and content within each lesson.  These courses are built using best practices and delivered in progression to give you the best experience and information.  Three, mush of the content is simply not available online.   And, if it is, you may do a lot of searching to find it.

What if I don’t get a chance to attend live events?

No Problem.  Many of the calls, webinars, and special events are recorded or filmed.  You don’t have to be there to take advantage.  Also, live events are only a fraction of your membership.  Some people don’t want to attend live events and use all the content available to them, some people don’t use the content but love the live events.  The beauty of the membership is you have all mediums available so you can use the perks based on your needs, desires and lifestyle.

How do I ask questions on events, calls, podcasts, webinars, etc.?

Keep in mind the higher membership levels get more priority in the queue for questions to be answered.  VIP members move right to the top of the queue.

  • For Calls: We either open up lines for you to ask questions live or you can submit them ahead of time on the web form associated with the call.
  • Webinars: You will have the ability to submit questions right on the webinar page.
  • Live Streams: You will have the ability to submit questions right on the webinar page.

Am I obligated to any contracts?

NO – We have a simple no obligation and no strings attached guarantee.  You can cancel at any time by going to the support page in your membership account.

What if I don’t get a chance to use my membership this month?

No Problem, everything is archived for you and searchable.  You will have access whenever you want.

Can my family use my account?

Currently they can access information in your account from your home.  However, keep in mind that we customize your membership and communications based on your personal profile.  So if you are a beginner and your spouse is and expert, some content and emails will be beginner information and not expert.  In the future we plan to have family plans that will cover the whole family. 

How do I cancel my account?

You may cancel your membership at any time.  Contact Support@E3OffRoad.com.   If you cancel within 30 days of your original purchase date, you will receive a full refund. E3 Association does not offer refunds or credits for subscription changes or the time you do not use your account or after 30 days.

All E3 Association subscriptions will remain active until canceled. Your subscription will automatically renew every period, either monthly or yearly depending on your original purchase. You can cancel any time after the first month with no refund.

Cancellation requests must be submitted at least 1 business day prior to a billing cycle to avoid being charged for that billing cycle. There is no obligation to provide a refund in situations where you did not cancel the subscription in time to avoid another billing cycle. 

Can I bring guests to member conferences and live events?

As a member your cost to attend events is at cost or heavily discounted based on your membership level.   Guest rates are offered as well.   All other non-members are at regular price.